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Help with your account

We're here to help

We are here to address patient concerns provide you with the best possible experience. Please contact us for assistance. For self-service, read our frequently asked questions.

Send us an email

We'll reply within 2 business days.

Email us

Call us

Call 858-627-5201 for account help.

Call now

Chat with us

Monday to Friday, 8 am to 4:30 pm.

FAQs

Read frequently asked questions.

View FAQs

In-person assistance

The Sharp Community Resource Center provides on-site Sharp app help by appointment only. The center is open weekdays from 9 am to 4 pm. To make an appointment, call 619-740-4214. Please bring a government-issued photo ID to your appointment to verify your Sharp account identity.

Watch our Sharp app tutorial videos

How to set up your Sharp account

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How to create your account

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Connecting family accounts

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